If you have C&C 4 Connection Issues - post your persona here

[Leeuwke-Dix]

I have a simmular problem. First login works and shows turtorial. After Turtorial screen says: "unexpected disconnect from online services. Please check your internet connection."
Tried everything I know, turning fire-wall and antivirus off didn't work as well.
Ther are no problems with my internet. All works well, except for C&C4.
I see this problem was already posted, but I don't see a solution on the forum???

[Child_of_Night]

Shade_of_Fear

[EddySaf]

To me this thread is an old dead thread that died months ago. We use to have an EA Support person come onto the forum but I have not seen them for months so I doubt they come here anymore. So if you have a problem then maybe its better to directly email EA Support via the "Contact Us" link on this page on EA's website.
http://support.ea.com/

Also if you have an internet connection issue then consider the issue might be at your end. By contacting your Internet Service Provider they can check your connection history file at their server, and let you know how many times you have had connection issues even on what days and times. If the problem is at your end then your ISP can help you remedy the connection issue so you do not have an issue.

[claudiojcrf]

I have a serious problem, I bought the game and can not play, it appears that hears an unexpected disconnection, but you do not have any problem with my internet connection, please tell me how to solve this problem.
Note: I am a customer, I bought the game, it was not for free, have the right to play when and how long I want and not when EA permits.
Claudio

claudiojcrf

Thanks

[EddySaf]

claudiojcrf - I don't think that anybody else is going to reply to you here so maybe you might like to read my previous post, and I will add this.

The game mentions - "Persistent internet connection required to play."

If your computer disconnects from the internet, even for a moment, it is NOT a persistent internet connection. When this happens the game will display the error message - "unexpected disconnect from online services. Please check your internet connection."

Note the last part of that message and check your internet connection. That would include checking with your Internet Service Provider, they can check your history file at the server and let you know how many times you have disconnected, even the dates and times. If you are disconnecting too often then your ISP can help you in obtaining a better internet connection that is persistently connected.

[SFU2236]

SFU2236

Connections in general are working for everything, even when it lets me log in to C&C4 just before the game ACTUALLY launches. Then when it does I need to re-enter my information, and now it won't let me connect to EA

Obtrusive DRM is obtrusive.

[JJStarBug]

'JJStarBug' unable to connect online servers. THANKs.

[Travbot]

Travbot

[JJStarBug]

Manged to solved the problem by choosing 'Repair' under the 'Uninstalling C&C4' in [Control Panel]. Good luck guys.

[Zetsukaze]

Zetsukaze