Also regarding the tech support section, it was fine until Reddy was banned. Say what you will about him but when he left we basically had piles of unanswered posts until finally the vacuum was filled. You and I both included.
I was confused as there is no difference in the EA Answer HQ and regular tech support forum except that it has got a more fancy name. All the answers so far have been from me, Methuselah and some random guy with the username rishordd or something like that. That's why I was confused when Banana called it better than the tech support, I assumed he meant EA official tech support as this is basically the same thing.