error in dxdiag

[OkamiAmmi]

hi,
in a german Forum i´m helping a guy who has a littlebit trouble with his spore game.
he postet his dxdiag and there is an error listed that i have never seen before.
i can´t find anything helpfull in the internet so i hope that someone here knows what this is:

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System Information
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Time of this report: 3/15/2011, 20:39:38
Machine name: MUCH-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.101026-1503)
Language: German (Regional Setting: German)
System Manufacturer: Acer
System Model: Aspire 5745DG
BIOS: InsydeH2O Version V1.00
Processor: Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz (4 CPUs), ~2.5GHz
Memory: 4096MB RAM
Available OS Memory: 3958MB RAM
Page File: 1786MB used, 6129MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
DxDiag Previously: Crashed in system information (stage 3). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

[RedAlert2008]

From what i have researched it isnt much of a big deal, but it may be down to running the 64-bit os on 4 gigs of ram.

It recommends anything more than 4 gigs use 64-bit.

[JaguarXKR-S]

From what i have researched it isnt much of a big deal, but it may be down to running the 64-bit os on 4 gigs of ram.

It recommends anything more than 4 gigs use 64-bit.

Red, You are an complete idiot. 64 bit OS allows the user to use more than 4Gb of RAM. 32 Bit only supports 3.5Gb of RAM.

Stop doing drugs.

[RedAlert2008]

Red, You are an complete idiot. 64 bit OS allows the user to use more than 4Gb of RAM. 32 Bit only supports 3.5Gb of RAM.

Stop doing drugs.

but from the research i did muppet it says anything more than 4gb's, so there must be a grey area inbetween.

[JaguarXKR-S]

Deano strikes again.......Grrrrrrr

[apt.pupil]

actually this appears to be an issue with DirectX itself Red.

I would recommend he tries reinstalling DirectX in a clean boot.

Here is the instructions on how to clean boot:
http://support.microsoft.com/kb/929135/en-us(I can't really summarize any better than they have here. this is a great summary)
and here is the link to redownload and install DirectX
http://www.microsoft.com/downloads/d...a-9b6652cd92a3

and Red- there is absolutely no problems with running a 64 bit OS on 3 or 4GB of RAM. it just means that you should have page files enabled for when you do the more intensive tasks. On my pc I have 4GB of RAM and on my laptop, I have 3GB. Both are 64 bit versions. pc is ultimate rev 7100, and my laptop is Home Premium rev 7600

[RedAlert2008]

nah, i mean i have been seeing minor issues as like this one crop up from time to time.

[OkamiAmmi]

thank you for your answers.
this clean boot seems to be a simple thing.
i´ll guide this guy through this process and see if it solves the problem.

[apt.pupil]

no worries

[OkamiAmmi]

the guy in the german forum followed the instructions and that solved the problem in the dxdiag.
thank you